Need & Challenge – Our client, one for the microbial culture & genes bank; producing lot of data in the process of collecting, identifying and selling pathogens to various research & pharmaceutical institutions. They were looking for a platform that streamlines the collection and management of the data being produced at each stage of there operations.
The challenges here were:
Solution – We developed role based software solution using latest web technologies, which enabled our client to have a streamlined process of collecting data being produced and tracking operations being performed by different departments.
End Customers – These are users who buy cultures available with the culture bank or they send their pathogens for identification, isolation and storing. Easy to use interface allow these users to quickly do this and pay online.
Department head & team members – Based on type of service request being placed by the end customers they get tools to perform action and make deliveries to the customer along with elaborated experimentation reports.
Organization head – We call this as the super user who get tools to monitor & moderate data being collected, orders/requests customers are placing, tasks the team members of different departments are performing, deliveries being made to the customers and performance of the platform.
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